Help center
How can we help?
Answers about orders, returns, our service workshop, and choosing the right gear. Search below or pick a topic.
Orders & delivery
How fast are orders shipped?
In-stock orders ship the next working day.
How and where do you deliver?
We deliver across Latvia by courier, or you can collect your order for free at our store on Aleksandra Čaka iela 149, Rīga.
Can I track my order?
Yes. Once your order ships we'll send a confirmation email so you know it's on the way.
Do you deliver motorcycles?
No — motorcycles are available in-store only. Come and see them in person at Aleksandra Čaka iela 149, Rīga.
Returns & warranty
Can I return an item?
Yes — we offer 14-day returns. Not the right fit? Send it back.
Are your products genuine and under warranty?
Yes. We're an official distributor for 40+ brands, so everything you buy is genuine and comes with the full manufacturer warranty.
How do I exchange for a different size?
Get in touch and we'll arrange an exchange for the right size while it's in stock — the quickest way is to pop into the store.
Helmets
How do I choose the right helmet size?
Measure your head circumference about 2 cm above your eyebrows and compare it with the brand's size chart shown on each product page. A helmet should feel snug all around, with no pressure points.
Are your helmets certified?
Yes. The helmets we sell meet the required safety standards for their sport (such as ECE for motorcycle helmets) and come directly from the official distributor.
When should I replace my helmet?
After any significant impact, and generally within about five years of the production date, as the protective materials age over time.
How do I look after my helmet?
Clean the shell with mild soap and water, and wash the removable liners following the maker's instructions. Avoid solvents, fuel or harsh chemicals on the shell.
Can I use a motorcycle helmet for skiing, or the other way round?
No — moto and snow helmets are certified for different types of impact. Always use a helmet made for the sport you're doing.
Goggles & lenses
Which goggle lens should I choose?
Match the lens to the light. Clear, yellow or rose lenses help in flat light and at dusk; darker mirrored or polarized lenses are best in bright sun. Each lens shows its light-transmission rating on the product page.
Do you sell replacement lenses?
Yes. Most goggles take swappable lenses — check the compatible-lens list on the goggle's product page.
What are tear-offs and roll-offs?
Both keep your vision clear in mud and rain. Tear-offs are thin films you stack on the lens and peel away one at a time; roll-off systems wind a fresh strip of film across the lens as you ride.
Will goggles fit over my glasses?
Yes, if you choose OTG ("over the glasses") goggles, which have channels in the foam for your glasses' arms.
How do I keep my goggles from fogging?
Choose anti-fog lenses, keep the vents and foam clear, and never wipe the inside of the lens — that's what removes the anti-fog coating.
Store & service
Do you have a physical store?
Yes. You'll find us at Aleksandra Čaka iela 149, Rīga, LV-1012 — two floors of gear with free parking right at the entrance.
What are your opening hours?
Monday–Friday 10:00–19:00, Saturday 10:00–16:00. Closed on Sunday.
Do you service gear?
We do. Our workshop handles motorcycle service, ski & snowboard tuning, ski/snowboard boot fitting and custom Sidas insoles — see the Service page.
How can I reach you?
Call +371 67802370 or email motosports@motosports.lv, or visit the store. For motorcycle service: +371 20184100 / moto@motosports.lv. For boot fitting & insoles: +371 26410249.
Payment & gift cards
What payment methods do you accept?
You can pay with the standard card and online payment options at checkout, or by card and cash in the store.
Do you sell gift cards?
Yes. Our digital gift cards are delivered by email and can be spent both online and in the store — a great choice when you're not sure which size or model to pick.
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Still need help?
Can't find your answer? Our team is happy to help — call, email or drop by the store.